Last updated on October 18th, 2022 at 11:49 am
Summary: This post will assist you to understand the causes for the ‘QuickBooks Unable to backup Company File error’. The post will also provide step-by-step instructions that will be able to fix the issue. It is also possible to use the QuickBooks(R) Data Recovery program to remove information from backup files (QBB).
“QuickBooks unable to backup company files” is an QuickBooks desktop issue that is displayed when you attempt to backup company files (.QBW) information using backup options in the program. The error can be due to a variety of reasons , such as QBW corruption of the file or damaged ND files, etc.
Data is among the most vital assets for any business. Regular backups of company data is not just a way to protect data from loss, but also decreases downtimes and guarantees business continuity.
QuickBooks(R)– A top-notch business accounting software that stores all information about transactions and business details in the company’s files (.QBW) locally stored on a local server. This leaves QuickBooks data susceptible to loss of data due to hardware failure or software glitches. So, keeping a frequent back-up of QBW files is crucial.
QuickBooks provides the ability to save a backup of company files to external or internal drives. It allows you to restore it within a couple of clicks in the event that the company’s data gets corrupted or deleted accidentally.
It is also possible to automate the process of creating backups from your QuickBooks company’s files regularly.
While you are taking QuickBooks backup, you might sometimes encounter errors like,
Reasons behind QuickBooks Unable to Backup Company File error
“QuickBooks Unable To Backup the Company’s File” issue can be caused by the following causes:
- Corrupt Company (.QBW) file
- Infected Network Data (.ND) file
- The company name is more than the limit of 65 characters
- Backup file for the company exceeds 3 GB limit in size
- QuickBooks(r) files that are used by a different program during the backup processes
- The backup storage device isn’t connected or available
- Incorrect backup path within QuickBooks(r) settings
Methods to resolve “QuickBooks Unable to Backup Company File’ error
Here are some possibilities for resolving QuickBooks inability to backup company fileserror on the Windows PC.
1: Run Anti-Virus/Malware Scan
Conduct a thorough antivirus or anti-malware scan of your computer by using a reliable antivirus or anti-malware program. This step is essential in the event that you suspect that the QuickBooks backup issue is the result of virus or malware.
2: Install the latest version of QuickBooks Software
It is possible to install the QuickBooks software If the backup problem persists. But, this isn’t the best solution since you’ll need do the complete QuickBooks configuration once more.
You can also look for updates to the software. Installing the most recent updates can help resolve the QuickBooks inability to backup company files error.
To install and test the latest updates,
- Launch QuickBooks program and then go to Help > Update QuickBooks.
- Hit “Update” Now
- Choose the updates that are available and click the Get Updates button to download the updates.
- Restart the program. The software will prompt for you to upgrade, simply click to install then “Yes and then follow the wizard to install updates.
- After installing the updates, restart the system
- Try the software to backup your .QBW Company files
3. Verify the Backup Path
QuickBooks might not be able to backup the company’s file in the event that it is in error or is not accessible. Verify the backup directory or location before starting the backup process. If the backup directory exists in an external device make sure that it’s linked to your system. To verify, follow these steps:
- In QuickBooks, Go in the Preferences and look for your backup directories or path that you’d like to save your backup files of your company.
- Verify the route and determine whether it’s accessible and valid.
4. Review and change the name of your Company File (.QBW)
The QBW file name shouldn’t include any characters that are special. In addition the amount of characters included in the name should be at least 65.
Note: If you are using the Loan Manager within QuickBooks(r) you must recreate the information for the loan manager after changing the name of the file for your business.
- Visit your company’s file address C: UsersPublicPublic Documents QuickBooks and look up the file’s name.
- Right-click on the file , and select the Rename option.
- Remove any special characters or extra characters from the file’s name. It is also possible to rename the file for your company
- Enter the code. Enter then press ‘Enter’. That’s it!
Try to backup your QuickBooks(r) information.
5: Name the Network Data (.ND) the file
You aren’t able to back up an enterprise file in the event that the .ND file has been damaged or if you’ve relocated your .QBW files to another place on your PC, without moving the .ND file in the process of upgrading.
- Start Windows File Explorer and go to C: Users’ PublicPublic DocumentsIntuit QuickBooks•
- The .ND file shares similar name to the company file but with the .ND extension
MyCompanyFile.nd
Or,
MyCompanyFile.qbw.nd
- Make a Right click on .ND file and select ‘ Rename‘
- Make sure to add .old at the end of the file’s name extension and then press ‘ Enter‘ to save the file.
If you’ve moved .QBW to an alternative location Copy it into the .ND files and copy it in the same place.
Return to the QuickBooks(r) back-up option. Then then try backing to the company’s data again.
6. Utilize QuickBooks to rebuild the data utility
QuickBooks(r) provides the option to restore company files. Many of the issues, such as ‘Backup Failure or QuickBooks not able to backup the company file’ are resolved through rebuilding the company file information.
Take these steps in order to repair the company’s files using QuickBooks(r) application:
- Click on the File menu, then Utility and then click Rebuild Data.
- Hit to click the “OK button If a prompt pops up to restore the company’s data
- Take a moment after that click OK when the ‘ Rebuild is complete message is displayed.
After the rebuild is done, go to File>Utilities>Verify Data to check if the rebuild was successful. Next, you can try backing up the company’s data time.
If none of these solutions can resolve the issue with the backup If you’re still having problems, try QuickBooks Data Recovery Software.
The program can assist in fixing the issue with the company files and then export the newly repaired version that is .QBW company file to the desired location. It’s the best QuickBooks Repair tool available to repair severely damaged or corrupted QBW files with absolute accuracy. It also recovers information of QuickBooks Backup files.