Fixed “QuickBooks File Doctor” has been unable to function

Last updated on July 30th, 2022 at 10:50 am

Description: What would a user do if QuickBooks files doctor quit working during the process of working to fix QBW file issues? This blog will outline the essential actions to follow to correct QuickBooks errors. It also suggests alternatives to File Doctor tool to repair an QBW file.

Intuit QuickBooks is an application that is designed to handle inventory, sales, as well as other financial needs for medium and small enterprises. It includes features such as merchant services, product and equipment, training solutions, marketing tools, and more. Each application is created in accordance with the different industries and their needs. It assists you in managing clients, vendors, track costs, track changes orders, status of jobs and create invoices and reports, and so lots more. The program offers a variety of other features in addition.

However, sometimes, QuickBooks gets stuck in bad errors that could stop users from working efficiently. In these instances, the Intuit File Doctor application can come to the aid of QuickBook. Sometimes, however, the application itself is plagued by issues such as the “File doctor was not working error. Let’s look at the reason this error is triggered and the solutions to it.

What’s “File Doctor stopped Working” problem?

QuickBooks File Doctor Software is mix with “QuickBooks 2014 R4” application as well as other updated versions. The application was developed by Intuit to help repair errors and fixes for minor bugs within QuickBooks. There have been a few instances when users have faced problems with the program, such as it fails to work and crashes, hangs up, or displays an error. If such a situation occurs the program will display an error message that reads “File Doctor isn’t working”.

Causes of this error

Common causes that cause this utility stop working in a timely manner are:

  1. You’re trying to open the associated files.
  2. Try to restore the files but it’s not working.
  3. The files must be updated.
  4. The error could be reflected the error when you attempt to convert an older version of company’s files on network.
  5. In the process of installation, you are missing a few QuickBooks files.
  6. The error is visible after the damaged files were lost and damaged.

In order to fix the problem it is necessary to resolve QBW files. QBW files.

Solutions to correct this issue

Solutions 1: Start QuickBooks file doctor by Manual

Sometimes, the issue could be something as simple as a flaw in the launch command’s at the receiving the end. Try launching the program by hand, as shown in the following:

  1. Start the application, and then wait until the system displays ‘No Company Open‘ screen.
  2. Click on File and then Utilities and then choose ‘Repair File and Network Issues‘.
  3. When the dialogue box which appears Click on “OK”. QuickBooks file doctor then restarts the program with administrator rights.
  4. In the dialog box that appears on the screen, click Yes..
  5. Select the wrench symbol to launch the QuickBooks file doctor program then click to continue.
  6. Enter your user credentials to login to your file. QuickBooks File Doctor will begin working on fixing your file.
  7. In within the Advanced Settings options Select ‘ File Diagnosis Only‘.
  8. Select to go on.
  9. When the system prompts you to open your file, examine for any problems or repairs required.

If this doesn’t help to fix the issue move on to the next method.

Solution 2: Backup the corrupted QBW files

When QuickBooks File Doctor is automatically launched it fails and shows an error. To fix this issue you must follow these steps:

  1. First, you must create an initial backup of the damaged files. The backup aids in replacing corrupted files with those that have been saved.
  2. You must start QuickBooks and then click on”File”, then follow by clicking the “Open or Restore Company” option.
  3. Click on the button that says “Click to open or restore the Copy of a Backup Copy” and then continue by pressing”Next.
  4. Choose “Local Backup” as an option and then click “Next”.
  5. A drop-down menu appears where you can browse for and select the backup file’s location.
  6. Select the file that is marked with the “.QBB extension” and then follow the process by clicking “Open” then “Next”.
  7. An “Save in drop-down” menu will open from where you must choose the desired location to restore the files.
  8. It is necessary to enter the title of your file into the field. The “Save for later” field will show up when you click on entries for “*.QBW” name of the file.
  9. It is imperative to press “Save” to complete the restoration process.

Note: If this step doesn’t perform, choose the option to recover by selecting “Auto Data Recovery”.

3. Solution: Utilize the Auto Data Recovery

QuickBooks files are checked automatically using QuickBooks’s ADR (Auto Data Recovery) function within a few hours following their creation. If the files are working without error, backups are stored automatically within the Auto Data Recovery folder. The backup is kept for 12 hours/24 hrs or for as it is as long as QuickBooks application is running.

If the error is that is still present, you may take advantage of this option to retrieve the files and returning them to how they functioned before.

4. Disable hosting mode and set up your antivirus software

To ensure you are sure that File Doctor is running properly on your system, it is necessary to switch off the hosting mode on your system. After that, you must change your Security Firewall level to allow remote connections to your computer. For this follow the following steps if running McAfee antivirus:

  1. Open McAfee’s software and select ‘Web & Mail Protection’.
  2. Go to Firewall. Select Ports and System Services. After that , click on the button ‘Add.
  3. Then type eMule under Services Name. In Local TCP/IP ports input the TCP data of you QuickBooks application.
  4. In the Local UDP Port, type the TCP information to you QuickBooks application.
  5. Under Open ports You must select All PCs.
  6. After that, you can click the Save and restart your computer.

If you continue to encounter the issue, even after setting up antivirus software in the way you need then you should contact the customer executive team to get assistance, and they will be able to provide a complete solution for the issue.

What should you Do if the manual methods do not work?

If all of the above efforts do not resolve the “File Doctor isn’t working” problem, to correct QuickBooks problems, try the an automated and reliable program called QuickBooks Auto Data Recovery Software. With strong repair and scanning algorithms, this application provides an assured answer to “File doctor has stopped working” issue. Through the quick scanning and repair of damaged .QBW files, and making QuickBooks functioning once more, it proves to an excellent option in place of File Doctor.

Conclusion

The repair methods that were mentioned earlier, such as QuickBooks Repair software fixes critical or serious QuickBooks error, typically. The probability of an error occurring is contingent on the size of the files that are on the internet. There are a possibility for the software application being unable to function or hang if the size of the files of the system is large However, this issue can be solved easily with the help of the solutions listed in the previous paragraphs. If none of the solutions work, you should reach out to Intuit support. Intuit support team for professional assistance. Contact them and give them the relevant information, including the version of the software and the problem.