{"id":610,"date":"2022-04-07T06:15:28","date_gmt":"2022-04-07T06:15:28","guid":{"rendered":"https:\/\/www.softmagnat.com\/blog\/?p=610"},"modified":"2024-11-01T10:58:01","modified_gmt":"2024-11-01T10:58:01","slug":"how-to-fix-or-resolve-outlook-error-0x8004060c","status":"publish","type":"post","link":"https:\/\/www.softmagnat.com\/blog\/how-to-fix-or-resolve-outlook-error-0x8004060c\/","title":{"rendered":"How to Resolve Outlook Error Code 0x8004060c: A Comprehensive Guide"},"content":{"rendered":"\n<p>Microsoft Outlook is an essential tool for professionals, offering a user-friendly interface and a suite of features designed to enhance productivity. Despite its advantages, users may encounter various issues, with one of the most common being error code <strong>0x8004060c<\/strong>. This error typically arises during email exchange from an Exchange server and is often accompanied by messages like:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u201cTask \u2018Microsoft Exchange Server: Sending\u2019 reported error (0x8004060c): The message store has exceeded its capacity.\u201d<\/strong><\/li>\n\n\n\n<li><strong>\u201cTask \u2018Email Address \u2013 Sending and receiving\u2019 reported error (0x8004060c): Unknown Error.\u201d<\/strong><\/li>\n\n\n\n<li><strong>\u201cTask \u2018Microsoft Exchange Server \u2013 Receiving\u2019 reported error (0x8004060c): Unknown Error (0x8004060c).\u201d<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Understanding the root causes and resolving this issue can help users regain access to their essential email functionalities.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Understanding Outlook Error Code 0x8004060c<\/h3>\n\n\n\n<p>Before diving into solutions, it&#8217;s vital to recognize what triggers this error. Common causes include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Corruption of OST files due to excessive file sizes.<\/strong><\/li>\n\n\n\n<li><strong>Technical issues within the Exchange Server.<\/strong><\/li>\n\n\n\n<li><strong>Network problems leading to synchronization issues.<\/strong><\/li>\n\n\n\n<li><strong>PST file size exceeding the maximum limit.<\/strong><\/li>\n<\/ul>\n\n\n\n<p>By grasping these potential issues, users can better address the underlying causes of the error.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Fix Outlook Error Code 0x8004060c Manually<\/h2>\n\n\n\n<p>Here are several manual methods to troubleshoot and resolve the error:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1. Resetting Registry Files<\/h4>\n\n\n\n<p>To increase Outlook&#8217;s message capacity, you may need to adjust the Windows registry settings. Here\u2019s how:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press <strong>Windows + R<\/strong> to open the Run dialog. Type <strong>regedit<\/strong> and hit <strong>Enter<\/strong> to launch the Registry Editor.<\/li>\n\n\n\n<li>Navigate to the appropriate registry path based on your Outlook version:\n<ul class=\"wp-block-list\">\n<li>For Outlook 2013:<br \/><code>HKEY_CURRENT_USER\\Software\\Microsoft\\Office\\15.0\\Outlook\\PST<\/code><\/li>\n\n\n\n<li>For Outlook 2010:<br \/><code>HKEY_CURRENT_USER\\Software\\Microsoft\\Office\\14.0\\Outlook\\PST<\/code><\/li>\n\n\n\n<li>For Outlook 2007:<br \/><code>HKEY_CURRENT_USER\\Software\\Microsoft\\Office\\12.0\\Outlook\\PST<\/code><\/li>\n\n\n\n<li>For Outlook 2003:<br \/><code>HKEY_CURRENT_USER\\Software\\Microsoft\\Office\\11.0\\Outlook\\PST<\/code><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>If the PST key is missing, right-click the <strong>Outlook<\/strong> key, select <strong>New > Key<\/strong>, and name it <strong>PST<\/strong>.<\/li>\n\n\n\n<li>Double-click the <strong>MaxLargeFileSize<\/strong> value and set a new decimal value (e.g., 20 GB for Outlook 2003\/2007 and 50 GB for Outlook 2010\/2013).<\/li>\n\n\n\n<li>Adjust the <strong>WarnLargeFileSize<\/strong> value to be at least 95% of the MaxLargeFileSize value.<\/li>\n\n\n\n<li>Close the Registry Editor and restart Outlook.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">2. Compacting PST\/OST Files<\/h4>\n\n\n\n<p>Reducing the size of your PST\/OST files can also alleviate the error. To compact your files:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open Outlook and navigate to <strong>File > Info > Account Settings<\/strong>.<\/li>\n\n\n\n<li>Select your account and click <strong>More Settings > Advanced tab > Offline Folder File Settings<\/strong>.<\/li>\n\n\n\n<li>Click <strong>Compact Now<\/strong> and wait for the process to complete.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">3. <a href=\"https:\/\/www.softmagnat.com\/blog\/how-to-recreate-ost-files-in-ms-outlook-after-corruption\/\">Reproducing OST Files<\/a><\/h4>\n\n\n\n<p>If your OST files are corrupt, creating new ones can help:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Close Outlook.<\/li>\n\n\n\n<li>Go to the Control Panel, select <strong>Mail<\/strong>, then click on <strong>Show Profiles<\/strong>.<\/li>\n\n\n\n<li>Choose your profile, click <strong>Properties<\/strong>, then <strong>Email Accounts<\/strong>.<\/li>\n\n\n\n<li>Uncheck <strong>Use Cached Exchange Mode<\/strong> and follow the prompts to disable it.<\/li>\n\n\n\n<li>After confirming the changes, re-enable <strong>Use Cached Exchange Mode<\/strong>.<\/li>\n\n\n\n<li>Restart Outlook, which will generate a new OST file.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">4. Splitting Oversized Files<\/h4>\n\n\n\n<p>If your OST files are too large, splitting them can help:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Launch <strong>Scanost.exe<\/strong> from its default location (usually in the Microsoft Office program files).<\/li>\n\n\n\n<li>Open the truncated OST file to check its integrity.<\/li>\n\n\n\n<li>If issues persist, consider archiving old emails to free up space.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\">Final Thoughts<\/h4>\n\n\n\n<p>Encountering error code <strong>0x8004060c<\/strong> can be frustrating, but with these manual solutions, you can effectively resolve the issue. If these methods don\u2019t yield results, you may want to consider using third-party tools like the <strong>Softmagnat <a href=\"https:\/\/www.softmagnat.com\/ost-to-pst-converter.html\">OST to PST Converter Tool<\/a><\/strong> for more severe corruption cases. These tools often offer trial versions, allowing users to test their effectiveness before making a purchase.<\/p>\n\n\n\n<p>With these steps, you can restore Outlook\u2019s functionality and ensure your emails are flowing smoothly again.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">FAQs<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>What is Outlook error code 0x8004060c?<\/strong>\n<ul class=\"wp-block-list\">\n<li>It indicates that the message store has exceeded its capacity, preventing the sending or receiving of emails.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>How can I increase my Outlook mailbox capacity?<\/strong>\n<ul class=\"wp-block-list\">\n<li>You can modify the Windows registry settings to increase the maximum size limit for your PST files.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>What should I do if compacting files doesn\u2019t work?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Try <a href=\"https:\/\/www.softmagnat.com\/blog\/how-to-recreate-ost-files-in-ms-outlook-after-corruption\/\">creating new OST files<\/a> or archiving older emails to free up space.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Is there a reliable third-party tool to fix this issue?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Yes, tools like the OST to PST Converter can help resolve more severe corruption problems.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Can I prevent this error in the future?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Regularly compacting your PST files and managing email storage can help avoid reaching the size limit.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;610&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;0&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;0&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Rate this post&quot;,&quot;legend&quot;:&quot;0\\\/5 - (0 votes)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;How to Resolve Outlook Error Code 0x8004060c: A Comprehensive Guide&quot;,&quot;width&quot;:&quot;0&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; 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